Privacy policy

Ayla Fashion values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using our website and placing an order with Ayla Fashion, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

When you place an order or contact us, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Delivery and billing address
  • Order details
  • Payment-related information where necessary
  • Any information you voluntarily provide when contacting our customer support

We may also automatically collect limited non-personal information when you browse our website, such as your device type, browser, pages visited and general website usage information. This helps us improve your shopping experience.

HOW WE USE YOUR INFORMATION

The information we collect may be used for the following purposes:

  • To process and deliver your orders
  • To contact you regarding your order
  • To confirm your order and delivery details
  • To provide customer support
  • To respond to your questions and requests
  • To improve our website, products and services
  • To provide relevant updates, promotions or offers when permitted
  • To help prevent fraudulent or unauthorized activity
  • To comply with applicable legal requirements

We only use your personal information for legitimate business purposes and do not sell your personal information to third-party marketing companies.

SHARING YOUR INFORMATION

To complete your order, some information may need to be shared with trusted service providers, such as courier and delivery companies.

For example, your name, phone number and delivery address may be provided to the courier so that your parcel can be delivered successfully.

We do not share your personal information with third parties for their own marketing purposes without your permission, except where required or permitted by applicable law.

PROTECTION OF YOUR INFORMATION

Ayla Fashion takes reasonable steps to protect the personal information provided by our customers.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

HOW LONG WE KEEP YOUR INFORMATION

We retain your personal information only for as long as reasonably necessary for order processing, customer service, business records, legal requirements or other legitimate business purposes.

When your information is no longer required, we may securely delete or anonymize it, subject to any legal or operational requirements.

YOUR RIGHTS

You may contact us if you want to:

  • Ask what personal information we hold about you
  • Correct inaccurate or outdated information
  • Ask questions about how your information is being used
  • Request deletion of information where applicable

Some information may need to be retained when required for legal, accounting or legitimate business purposes.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. If you visit an external website through one of these links, that website will have its own privacy policy and terms.

Ayla Fashion is not responsible for the privacy practices or content of third-party websites.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website or legal requirements.

Any updated version will be published on this page, and we encourage customers to review the policy periodically.

CONTACT US

If you have any questions or concerns regarding privacy on our website, please send us a message at +923166118238. We will make every effort to resolve your concerns.

Ayla Fashion
Pakistan